Cleaning Staff

Round One Entertainment • Aurora, IL

1d

About The Position

The Cleaning Associate is responsible for the overall cleaning, appearance, and cleanliness of the store. The role follows established department procedures and schedules, provides customer service through effective cleaning practices, and helps maintain a clean and safe work area. The employee works in a bowling center and arcade environment and must have a completed high school diploma or GED to apply. Open availability, especially nights and weekends, is preferred.

The position uses cleaning equipment, hand tools, and cleaning chemicals to maintain floors, walls, carpets, furniture, restrooms, glass, and store equipment. It also includes occasional carpet shampooing, moving items, laundering cleaning materials, and other tasks assigned by the Facilities Manager and Regional Cleaning Specialist.

Requirements

• Completed high school diploma or GED.
• At least six months to one year of experience in a bowling, entertainment, retail, or hospitality environment.
• Previous experience in a retail, restaurant, or customer service environment.
• Strong verbal communication skills and a pleasant, positive, can-do attitude.
• Ability to bend, stretch, twist, climb, and move flexibly in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Cleaning experience, preferably in a bowling or game center.
• Customer service experience in a similar or comparable work environment.
• Open availability, especially on nights and weekends.

Responsibilities

• Follow department procedures for consistent store-level cleaning practices.
• Adhere to the cleaning department’s work schedules.
• Deliver exceptional customer service through cleaning practices.
• Become familiar with the Cleaning Department’s MSDS sheets.
• Clean and sanitize restrooms using established practices and replenish restroom dispensers.
• Shampoo carpets when requested.
• Clean, dust, and wipe store furniture, arcades, and equipment; sweep, mop, and vacuum floors; and empty and clean wastebaskets and trash containers.
• Use and maintain assigned cleaning equipment and hand tools, including scrubbers, extractors, washers, brooms, mops, and squeegees.
• Wash walls and glass surfaces, using ladders when required.
• Follow instructions for using chemicals and supplies.
• Move furniture, equipment, supplies, and tools on an incidental basis.
• Wash accessible interior and exterior windows.
• Launder cleaning rags and dust mops.
• Stay informed about company policies and procedures related to the Facility Department.
• Perform other tasks assigned by the Facilities Manager and Regional Cleaning Specialist.
• Conduct alcohol and age-restriction control in accordance with company policies.
• Conduct lost-and-found procedures in accordance with company policies.
• Seek more efficient and less expensive ways to improve department work processes.
• Maintain confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• Ninety minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED