Cleaning/Maintenance
About The Position
The Cleaning/Maintenance associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating floor scrubbers and buffers and performing dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate maintains cleanliness, organization, recovery, health and safety, merchandising, and loss-prevention standards throughout the store, and is cross-trained to support multiple store areas and business needs. The role also supports customer experience and front-end coverage, communicates with management and associates, and follows company policies and labor requirements.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Maintain floor care cleanliness standards, including operating and maintaining the scrubber and buffer.
- Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows.
- Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
- Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
- Support customer experience practices with internal and external customers.
- Cross-train and work in other store areas, including the backroom, front end, and sales floor.
- Respond to front-end coverage needs.
- Follow merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed throughout the day.
- Follow operational and loss-prevention controls, including shrink-reduction guidelines.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break period policies.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates who meet service or hours requirements
- Medical, dental, and vision insurance for associates who meet service or hours requirements
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
