Cleaner / Custodian

Sinatra & Company Managem•Buffalo, NY

2d•$19 - $20

About The Position

Sinatra and Co. is hiring a Custodian to support housekeeping and property operations across areas such as clubhouses, lobbies, fitness centers, pool areas, vacant and model units, and other property spaces. The role includes minor cleanup and landscaping, reporting damage and hazards, securing facilities after hours, snow removal when applicable, assisting with moving appliances and furniture, supporting unit turns, keeping grounds and trash areas presentable, and providing customer service to residents and prospects. The Custodian documents property operations, works within budgetary constraints, maintains working knowledge of Fair Housing requirements, and completes assigned training and other duties. A team-player mentality, relevant experience and manual labor skills, and the ability to perform physical tasks and work in various weather conditions are required. A valid driver's license and reliable transportation are also required. Sinatra and Co. is a family-owned real estate business founded in 2010. Its work includes commercial and multifamily property management, restoration, and development. The company describes its culture as focused on excellence, professional growth, and investment in its people.

Requirements

Maintain a professional and positive attitude when interacting with prospects, residents, and team members.
Work as a team player and act in the best interest of the organization.
Be proactive and think creatively about custodial challenges, budget constraints, and operational needs.
Have applicable certifications.
Have relevant experience and the manual labor skills necessary for the job functions.
Be able to bend, crouch, climb stairs, and perform other physical motions needed for basic job functions.
Be able to work exposed to various weather conditions, including snow, heat, and other regional climates.
Be able to lift heavy equipment and discarded items as needed on the property.
Possess a valid driver's license and reliable transportation.

Responsibilities

Contribute to housekeeping in the clubhouse, lobby, fitness center, pool area, vacant units, model units, and other property areas.
Assist with minor cleanup and landscaping needs.
Immediately report discovered damage to the applicable party.
Secure facilities after operating hours by locking doors, windows, and other necessary entry points.
Complete snow removal when applicable, including shoveling, salting, and snow blowing.
Assist with lifting and relocating appliances, furniture, and other items for the maintenance or property management team.
Complete assigned tasks in a timely manner.
Manage materials in consideration of budgetary constraints.
Keep grounds presentable by picking up trash, reporting hazards, and informing the office of resident lease violations.
Maintain attention to detail in interior and exterior areas to improve property curb appeal.
Assist with make-ready unit turns and stay aware of move-in and move-out dates.
Provide excellent customer service while completing duties around the property.
Thoroughly and promptly document property operations in the appropriate logbook or software.
Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment management.
Keep trash receptacles free of loose debris, bulk furniture, and potential hazards.
Complete additional training or virtual education assigned through the Gracehill platform.
Complete additional tasks assigned by the Property Manager, Maintenance Supervisor, or other upper-management personnel.