Clay Brook Concierge 26/27

Sugarbush Mountain Resort•Warren, VT

19d•Onsite

About The Position

Sugarbush Resort is seeking a Concierge for Clay Brook, a four-star luxury slopeside residency at Lincoln Peak Village. The property has 61 residences, each with one to five bedrooms. The Concierge serves Clay Brook guests by coordinating their needs and activities at Sugarbush Resort and in the Mad River Valley, helping them make the most of the resort and surrounding area. The position is seasonal, full- or part-time, and pays $20 per hour. The Concierge manages guest arrivals and departures, schedules activities and services, and helps guests feel welcomed and connected to Sugarbush. The role also provides front desk coverage and assists with Clay Brook events. Employees can access resort benefits and activities, including skiing, golf, mountain activities, health club membership, and resort discounts.

Requirements

Must be at least 18 years of age.
High school diploma or equivalency diploma.
Ability to multitask efficiently while maintaining a professional demeanor.
Outgoing and enthusiastic personality.
Strong communication skills with a variety of people.
Basic fluency with Microsoft Office, database applications, and internet or resort booking programs.
Valid driver’s license with an acceptable driving record.
Ability to work weekends and holidays.

Nice To Haves

College degree preferred.

Responsibilities

Manage guests’ arrivals and departures.
Schedule ski lessons, rentals, Health & Recreation Center access, and other mountain activities.
Secure dinner reservations and babysitters when needed.
Help guests take advantage of Sugarbush Resort and the Mad River Valley.
Fill in as a front desk agent.
Assist with Clay Brook events.
Provide professional, welcoming guest service that fosters guests’ sense of belonging and connection to Sugarbush.