Classroom Technology Services Student Pool

OSU Oregon State University • Corvallis, OR

1d • Onsite

About The Position

Academic Technologies at Oregon State University is hiring five part-time student technicians to support audiovisual systems in classrooms, laboratories, conference rooms, and large event venues, including Milam Auditorium. Student employees work alongside professional technology staff to support teaching, learning, and campus events, while gaining hands-on experience in technology support, customer service, project coordination, inventory management, event operations, and troubleshooting.

The role includes classroom readiness checks, technology upgrades, end-of-term room servicing, inventory audits, technology testing, and gathering operational metrics. Student employees support instructors, staff, and students in person, by phone, and remotely, and assist with classroom and event technology operations. The position is part-time, up to 24 hours per week. Regular shifts are scheduled Monday through Friday between 7:30 a.m. and 7:30 p.m.; optional evening and weekend event assignments may be available.

The position is designated critical or security-sensitive. The incumbent must successfully complete a criminal history check and be determined position qualified under OSU standards. Employees must self-report convictions; additional checks may apply to employees in Youth Programs. OSU will review the National Sex Offender Public website before hire. All job offers are contingent on final Human Resources approval.

Requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment.
• Must meet the applicable minimum enrollment standard: high school students must be regularly enrolled in high school or a home-schooling program; undergraduate and post-baccalaureate students must take 6 credit hours per term; undergraduate international students must take 12 credit hours per term; graduate students officially admitted to Graduate School must take 5 credit hours per term; and graduate international students officially admitted to Graduate School must take 9 credit hours per term. International students with an approved reduced course load must provide approval from the Office of International Services to the Student Employment Center.
• Working knowledge of audiovisual equipment.
• Working knowledge of computers and presentation software.
• Self-motivated and able to take initiative with tasks.
• Ability to lift and carry equipment weighing up to 25 pounds.
• Strong oral communication and interpersonal skills.
• Excellent customer service skills and a commitment to providing professional, courteous support.
• Demonstrated ability to work effectively in a collaborative team environment.
• Demonstrated reliability, punctuality, and commitment to maintaining scheduled work shifts.
• Positive customer-oriented attitude and willingness to learn new technologies and processes.
• Must successfully complete a criminal history check and be determined position qualified under OSU Standard 576-055-0000 et seq.

Responsibilities

• Provide in-person, phone, and remote support for classroom, presentation, and audiovisual technologies used by instructors, staff, and students.
• Troubleshoot, service, and test classroom technology systems, and report issues through the Support Desk ticketing system.
• Staff the Classroom Technology Services Presentation Support Desk and assist customers with classroom and presentation technologies.
• Conduct weekly classroom readiness inspections to verify technology functionality, room condition, and instructional readiness.
• Provide basic instruction and support on operating classroom audiovisual and presentation systems.
• Assist with event and examination support, including evening and weekend activities in Milam Auditorium and other campus venues.
• Perform end-of-term classroom servicing, including equipment testing, cleaning, inventory verification, documentation, and classroom technology resets.
• Assist with technology installations and upgrades, inventory management, asset tracking, and collection of classroom technology performance metrics.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed