Classified Infrastructure Engineer, Manager

The MITRE Corporation•New Bedford, MA

9d•$172,800 - $259,200•Onsite

About The Position

MITRE’s Classified Enterprise Infrastructure Services team is seeking a Principal Engineer to support its enterprise classified infrastructure service portfolio. The role has primary responsibility for developing, operating, and sustaining one or more portfolio capabilities or services. It leads a large, diverse IT team on the Bedford campus and coordinates with the peer Group Leader in McLean to align priorities, practices, and standards across sites. The position oversees operations and lifecycle management for multiple Secret and Top Secret collateral classified networks across multiple sites. It ensures the reliability and performance of core infrastructure services, directs Tier 1 and Tier 2 support, manages maintenance and change activity, and oversees hardware and software assets from planning and procurement through retirement. The role also manages senior and lead engineers responsible for network and systems architecture, infrastructure projects, and technology refreshes. The engineer ensures security compliance and risk management, works with the Department Manager on operating and capital budgets and procurement, and serves as a primary contact for Bedford stakeholders. The role supports process improvement, automation, documentation, knowledge sharing, and long-term infrastructure roadmaps. This is an onsite position requiring five days per week onsite.

Requirements

Typically requires at least 10 years of related experience with a bachelor’s degree; 8 years with a master’s degree; or 5 years with a PhD; an equivalent combination of related education and work experience may also qualify.
At least 5 years of experience leading and mentoring teams.
Strong experience with program management, project management (including agile methodologies), and organizational skills.
Knowledge of server virtualization technologies, including VMware, Microsoft, and Citrix.
Basic networking knowledge, including data center and application-layer networking.
Strong knowledge of system and service deployment automation tools and techniques, such as Chef, Ansible, PowerShell, and the Atlassian suite of tools.
Excellent written and verbal communication skills.
Active Top Secret U.S. Government-issued security clearance.
Must be a U.S. citizen to be considered for a security clearance.
Ability to work onsite five days per week.

Nice To Haves

Expertise in team building and collaboration.
Experience working across departments to ensure security controls are met and maintained.
Experience partnering with company and government security organizations to maintain compliance with NIST SP 800-53 or similar security and privacy IT controls, including resolving POA&Ms.
Understanding of budget planning.
Experience with virtualization technologies such as Citrix and VMware.
Experience with storage and backup technologies such as Commvault, Pure, Vast, and NetApp.
Experience with collaboration tools and services, including email and Skype.
Experience with automation tools such as Chef and Ansible.

Responsibilities

Lead, mentor, and develop a large, diverse IT team, including Tier 1 and Tier 2 support staff, senior engineers, and lead engineers on the Bedford campus.
Coordinate with the peer Group Leader in McLean to align priorities and share best practices, processes, and standards across sites.
Help team members set goals, provide ongoing coaching and feedback, conduct formal performance assessments, and foster accountability, collaboration, continuous improvement, and customer focus.
Manage staffing levels, workload distribution, and professional development plans.
Oversee day-to-day operations of multiple Secret and Top Secret collateral classified networks supporting multiple sites.
Ensure availability, reliability, and performance of services including Splunk, Exchange, VMware, Active Directory, Trellix, CommVault, and SharePoint.
Direct Tier 1 and Tier 2 support, incident resolution, problem management, and customer service.
Coordinate planned maintenance, patching, change management, and system upgrades while minimizing disruption.
Manage hardware and software lifecycles, including planning, procurement, deployment, maintenance, refresh, and decommissioning; maintain accurate asset and lifecycle records.
Manage senior and lead engineers in designing, implementing, and improving network and systems architecture across security domains and locations.
Oversee infrastructure projects, expansions, technology refresh efforts, and indirect support of project VMs.
Ensure systems and shared services integrate and interoperate to support enterprise capabilities.
Ensure networks and systems comply with applicable security policies, accreditation requirements, and regulatory standards for Secret and Top Secret collateral environments.
Partner with security, compliance, and accreditation teams on audits, assessments, and continuous monitoring.
Enforce configuration management, access control, patch management, and change control processes; identify risks, develop mitigations, and drive remediation.
Work with the Department Manager to develop and manage ODC, capital expenditure, and labor budgets.
Plan and prioritize investments and coordinate procurement, including requirements definition, vendor engagement, ordering, acceptance, and deployment.
Track and report spending, variances, and forecasted budget needs.
Serve as the primary point of contact for Bedford stakeholders and coordinate enterprise-wide issues with the McLean Group Leader.
Collaborate with customers, program leaders, and IT groups to understand requirements, prioritize work, and align services with mission needs.
Communicate operational and project status, risks, and impacts to leadership and stakeholders; manage customer expectations and satisfaction.
Standardize and improve operational processes with the McLean-based team.
Promote automation, documentation, and knowledge sharing, and contribute to long-term roadmaps, modernization, and capacity planning.
Analyze incident, request, and performance trends to drive continuous service improvements.