Class Scheduling Coordinator, Office of the Registrar - UT Chattanooga

University of Tennessee•Chattanooga, TN

3d•Onsite

About The Position

The Class Scheduling Coordinator is a key member of the Office of the University Registrar, responsible for coordinating the development and maintenance of the university's academic schedule. This position manages scheduling processes, supports curriculum implementation, and ensures the accuracy of academic information within the Student Information System. The coordinator works closely with academic departments, faculty, and university partners to facilitate efficient scheduling and registration processes that support student success and institutional operations. This position also supports curriculum management functions by processing approved curriculum changes, maintaining accurate academic records, and assisting with general office operations. The Class Scheduling Coordinator serves as a resource for faculty and staff regarding scheduling practices and Student Information System processes.

Requirements

Minimum Associate’s degree
Experience in higher education, preferably in a Registrar’s Office
Experience using Microsoft Office applications and technology platforms
Knowledge of student information systems and data management technologies
Ability to learn and apply new technologies and processes
Strong analytical and problem-solving skills
Ability to work accurately and effectively under deadlines
Excellent verbal and written communication skills
Strong organizational and administrative skills with attention to detail
Ability to identify, analyze, and resolve complex issues
Ability to work collaboratively with faculty, staff, and university stakeholders
Knowledge of records management practices and student information systems
Ability to independently prioritize work and manage multiple responsibilities simultaneously
Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered

Nice To Haves

Bachelor's degree
Three to five years of experience in higher education, preferably within a Registrar's Office
Experience using student information systems, including Banner Student
Knowledge of curriculum management, academic records, scheduling, and registration processes
Familiarity with FERPA and higher education records-management practices
Experience providing training and support to faculty and staff users of technology systems

Responsibilities

Creates and maintains the university class schedule within the Student Information System each academic term
Supports effective utilization of the university scheduling system, including 25Live
Manages and maintains schedule editing processes and workflows
Assigns classrooms to maximize institutional space utilization
Maintains scheduling documentation and training materials
Trains and assists faculty and staff on scheduling best practices and processes
Manages and monitors scheduling communications and inquiries through departmental email accounts
Processes approved curriculum changes through accurate and timely transmission of data into the Student Information System
Uses reporting tools to validate curriculum information and ensure data accuracy
Reviews catalog and curriculum data to maintain alignment between systems and published information
Collaborates with registrar staff and campus partners to ensure curriculum changes are accurately reflected in student records and registration processes
Coordinates with registrar leadership to support efficient and effective registration experiences for students
Serves as the primary or lead pre-registration processor for new students during peak enrollment cycles
Provides backup support for withdrawal processing and related student records functions
Cross-trains and assists with customer service functions, including major changes, concurrent enrollment processing, and student information updates
Assists students, faculty, and staff with registrar-related processes and inquiries
Participates in special projects that support the integrity and security of student records
Serves as a functional lead on data cleanup and process improvement initiatives
Supports institutional initiatives and university-wide projects assigned to the Registrar's Office
Performs additional duties and responsibilities as assigned in support of departmental and institutional goals