Class A CDL Driver

Food Bank for the Heartland•Omaha, NE

8d•Onsite

About The Position

The Class A CDL Driver supports Food Bank for the Heartland’s mission to reduce food insecurity by carrying out fleet operations and coordinating logistics with other departments. The driver makes timely, accurate deliveries to agency and program partners according to transportation manifests and picks up food from retail, producer, and manufacturing donors. The role requires clear communication with partners and internal teams, accurate handling of dry, frozen, and refrigerated products, and customer service that positively represents the Food Bank. The driver follows Food Bank procedures and applicable Department of Transportation and Department of Motor Vehicles rules. They complete required food-safety, vehicle-safety, and transportation documentation; maintain and clean their assigned vehicle and equipment; and report incidents, concerns, and maintenance issues. The position is part of the Transportation Team and works closely with Operations Teams. Work takes place in a warehouse and in the community, including delivery and donation pickup locations. The role may require weekend and overnight work and includes occasional severe weather and challenging road conditions.

Requirements

High school diploma or GED.
At least two years of relatable experience.
Valid Class A CDL and medical card.
Commitment to the Food Bank for the Heartland mission and values.
Ability to drive commercial trucks from 16 to 53 feet long.
Effective interpersonal and communication skills, with an emphasis on relationship-building, listening, and support.
Trustworthiness, dependability, and reliability.
Ability to work in cold environments, including coolers and freezers.
Ability to meet the physical demands of the role, including regularly sitting, standing, walking, crouching, crawling, using hands to finger, handle, or feel, reaching, talking, and hearing, and frequently lifting or moving up to 50 pounds.
Required pre-employment and random drug screening under DOT and DMV requirements.

Nice To Haves

Forklift experience.
Dolly experience.
Pallet jack experience.
Warehouse experience.

Responsibilities

Provide timely and accurate deliveries to agency and program partners according to transportation manifests.
Communicate with partners about unforeseen circumstances that affect delivery times.
Use delivery tickets to accurately load and unload dry, frozen, and cooled products.
Follow Food Bank for the Heartland guidelines and instructions from the Transportation Manager.
Provide attentive, upbeat customer service to agency partners and help ensure their needs are met.
Promptly report concerns about agency partner performance to leadership or the designated Community and Partner Support Representative.
Pick up donations from retail, producer, and manufacturing donors in a timely manner, providing excellent customer service and promoting the Food Bank.
Promote and demonstrate the Food Bank’s mission and values to stakeholders and communities.
Follow Department of Transportation and Department of Motor Vehicles driving and hauling rules; immediately report accidents and violations to the Food Bank.
Accurately complete paperwork for donated products and communicate with the receiving department to support accurate, timely processing.
Complete and document food and vehicle safety checks, including daily digital pickup logs, temperature logs, and transportation checklists.
Complete and document additional DOT-regulated manifests and paperwork.
Assist other drivers with loading or unloading unassigned trucks as needed or requested.
Keep the assigned vehicle clean, including daily interior cleaning and regular exterior cleaning.
Maintain the vehicle and equipment and report issues to the immediate supervisor.
Perform other duties within the role’s scope of practice.