Claims Transformation Execution Lead

Chubb•Philadelphia, PA

3d•$112,200 - $162,800

About The Position

Chubb is seeking a Claims Transformation Execution Lead to advance critical initiatives across its global claims portfolio and support the continuous evolution of its digital products and claims transformation. Reporting to the VP, Claims Transformation Execution Lead, this role manages project plans and timelines, develops measurement approaches, leads strategic work focused on business value, and tracks and communicates initiative impact to executive leadership. The role partners closely with squads, Claims data and business teams, and other cross-functional stakeholders to enable collaboration and decision-making. Success requires strong communication, self-organization and management skills, financial and technical acumen, and experience working with financial statements and engineering teams in an agile framework. Insurance industry experience is a plus. The position supports projects across a variety of business-line segments within the Claims Transformation portfolio.

Requirements

At least 5 years of experience in insurance, finance, claims, product ownership, portfolio management or strategic execution.
Ability to identify and clearly summarize business issues and their potential drivers.
Attention to detail.
Strong analytical, problem-solving, research and multitasking skills.
Desire to research new data sources and reporting methodologies.
Ability to maintain progress across multiple tasks and adjust quickly to business priorities.
Effective verbal and written communication skills.
Ability to collaborate with colleagues, business leaders and external partners.
Proficiency with business intelligence tools such as Qlik Sense, Microsoft Power Query, Power BI and SQL.

Nice To Haves

Insurance industry experience.

Responsibilities

Own Global Claims OKR development and reporting.
Support the multi-year Claims Transformation Strategy, including specific initiatives and the creation of leadership updates.
Collaborate with Business, Operations and Technology teams to manage work and ensure priorities deliver the highest value.
Partner with Product Owners to understand requirements and with technology teams to understand implementation cost and effort.
Help develop quarterly deployment plans by assessing capacity and prioritizing deliverables.
Apply an understanding of claims operational and financial reporting metrics and FP&A activities, including budgeting, forecasting and performance analysis.
Ensure initiatives align with business objectives and financial goals and demonstrate clear business value.
Use business intelligence tools such as Power BI and aggregate data from multiple sources to develop insights and propose solutions.
Analyze business challenges, identify operational-efficiency opportunities and implement solutions aligned with business goals.
Drive decision-making, remove impediments to squad progress, influence stakeholders and escalate issues appropriately.
Develop and maintain comprehensive project documentation and serve as a central point of contact to keep stakeholders engaged, informed and accountable throughout the project lifecycle.