Claims Transformation Execution Lead

Chubb•Philadelphia, PA

About The Position

The Claims Transformation Execution Lead advances critical initiatives across Chubb’s global Claims portfolio and supports the multi-year Claims Transformation Strategy. The role manages project plans and timelines, develops measurement approaches, tracks initiative impact, and prepares updates for executive leadership. It partners with squads, Claims data and business teams, Product Owners, and cross-functional Business, Operations, and Technology colleagues to support collaboration, decision-making, and delivery of high-value priorities. The position calls for strong communication, self-organization, and management skills, as well as financial and technical acumen. The successful candidate will work with financial statements and engineering teams in an agile framework and apply business intelligence tools and data from multiple sources to develop insights and solutions. Insurance industry experience is a plus.

Requirements

At least 5 years of experience in insurance, finance, claims, product ownership, portfolio management, or strategic execution.
Ability to identify and clearly summarize business issues and communicate potential drivers.
Strong attention to detail.
Strong analytical, problem-solving, and multitasking skills.
Effective analytical, problem-solving, and research skills.
Desire to research new data sources and reporting methodologies.
Ability to maintain progress on multiple tasks and adjust quickly to changing business priorities.
Effective verbal and written communication skills.
Ability to collaborate with colleagues, business leaders, and external partners.
Proficiency with business intelligence tools such as Qlik Sense, Microsoft Power Query, Power BI, and SQL.

Nice To Haves

Insurance industry experience.

Responsibilities

Own global Claims OKR development and reporting.
Support the multi-year Claims Transformation Strategy, including specific initiatives and the creation of leadership updates.
Collaborate with Business, Operations, and Technology teams to manage work and ensure priorities drive the highest value.
Partner with Product Owners to understand requirements and with Technology to understand implementation costs and effort.
Help develop quarterly deployment plans based on capacity and the quarter’s highest-priority deliverables.
Apply understanding of claims operational and financial reporting metrics and FP&A activities, including budgeting, forecasting, and performance analysis.
Ensure initiatives align with business objectives and financial goals and demonstrate clear business value.
Use business intelligence tools such as Power BI and aggregate data from multiple sources to develop insights and propose solutions.
Analyze complex business challenges, identify operational efficiency opportunities, and implement solutions aligned with business goals.
Drive decision-making and remove impediments to squad progress by influencing stakeholders and escalating issues appropriately.
Develop and maintain comprehensive project documentation and serve as a central point of contact to keep stakeholders engaged, informed, and accountable throughout the project lifecycle.
Track initiatives and measure their impact across the Claims portfolio.