Claims Technician
Markel•Richmond, VA
•$20 - $27•Onsite
About The Position
The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor’s/Manager’s observations, quantity of work completed, external and internal feedback and Audits.
Requirements
- High School Diploma Required
- Strong written and typing skills
- Strong oral communication skills
- Adequate in Microsoft Office products (Outlook, Word, Excel)
- Strong Team Player
- US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Responsibilities
- Management of all incoming requests or correspondence coming from Insureds, Agents, or Claimants regarding First Notice of Loss
- Identification of requests to determine appropriate routing of request and/or archival of request
- Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines
- Adhere to prescribed productivity standards
- Adhere to prescribed accuracy standards
- Contribute to team meeting service level standards set forth by department leadership
- Maintain a professional working relationship with colleagues at Markel
Benefits
- health insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- corporate holidays
- floating holidays
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
