Claims Technician

HUB International • Abbotsford, BC

61d • $70,000 - $110,000

About The Position

Hi, we’re HUB! We are proud to be among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy — so you’re ready for tomorrow. The Opportunity! Are you a detail-oriented claims professional who takes pride in delivering fair, timely, and thorough outcomes for clients and carriers alike? If so, this is the CAREER for you! Reporting to the Claims Manager, the Claims Technician is a core member of HUB International’s claims team. You will manage your own portfolio of property, liability and specialty lines claims files end-to-end, applying your investigative skills, coverage knowledge, and commitment to service to resolve claims efficiently and accurately. You’ll work within a collaborative, structured team environment that values accountability, professional development, and excellence in claims handling.

Requirements

• Level 2 General Insurance License
• Minimum 5 years of experience in property and liability insurance claims handling.
• Working knowledge of claims processes, coverage interpretation, and investigation techniques.
• Proficiency in Microsoft Office Suite and Epic claims management system; familiarity with Lloyd’s Lineage an asset.
• Strong organizational skills and the ability to manage a high-volume file portfolio with competing priorities.
• Excellent written and verbal communication skills and a high degree of professionalism.
• Ability to work independently while thriving as a collaborative team player.
• Commitment to confidentiality, integrity, and delivering fair outcomes.

Nice To Haves

• CIP designation or active pursuit is preferred.
• Familiarity with Lloyd’s Lineage an asset.

Responsibilities

• Manage an active portfolio of claims files from first notice of loss through to resolution
• Engage third party adjusters and assist with conducting thorough coverage analysis and damage assessments within your delegated authority limits.
• Establish and adjust reserves with sound documentation and negotiate settlements within authority limits.
• Manage loss funds, request payments, and reconcile general ledgers in accordance with financial controls.
• Drive appropriate settlement outcomes across various lines of business including property, liability, directors and officers, legal expense, crime, abuse and program business.
• Prepare timely reports for carrier partners.
• Collaborate with the Claims Manager and insurers, escalating files appropriately within the team’s structured framework.
• Maintain organized, compliant claim files and meet key performance standards including diary compliance and reserve accuracy.

Benefits

• Join a team of supportive professionals who collaborate, share knowledge, and celebrate each other’s success.
• We work hard and play hard - get ready for our Staff Holiday Parties!
• Paid day off for your birthday - we want to celebrate you!
• Paid half day off for volunteering in your community - HUB is a company that gives back.
• Room to grow within the organization - we invest in your career development.
• Competitive compensation, comprehensive benefits, and RRSP matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed