Claims Technician - State National

MarkelBedford, TX
Hybrid

About The Position

Responsible for obtaining, researching and compiling information on claims filed for settlement. Ensures files are accurate and complete before sending to claims adjuster. Designated as point of contact to borrowers, clients and various vendors for claims that have been filed.

Requirements

  • 1+ year of clerical or administrative experience
  • Proficiency in Microsoft Excel (tracking and reporting)
  • Strong attention to detail and organizational skills
  • Effective communication with internal and external partners
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

  • Claims processing or auto title experience
  • Knowledge of total loss and skip claim terminology
  • Ability to manage multiple tasks efficiently

Responsibilities

  • Set up claim files by obtaining information via phone, fax or email from clients or borrowers
  • Assign an appraiser in the system for each claim received
  • Receive appraisal information for claims filed
  • Handle re-titling for total loss, theft and skip claims
  • Responsible for keeping track of total loss and skip recovery inventory on Excel spreadsheets
  • Keeping total loss procedures current based on state mandates.
  • Prepare departmental invoices for payment and obtain approval from manager for payment
  • Provide clerical support to the Department

Benefits

  • competitive benefit programs
  • multiple health, dental and vision insurance plan options
  • optional life, disability, and AD&D insurance
  • 401(k) with employer match contributions
  • Employee Stock Purchase Plan
  • PTO
  • corporate holidays
  • floating holidays
  • parental leave
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service