Claims Technician

HUB International • Abbotsford, BC

1d • CA$70,000 - CA$110,000 • Onsite

About The Position

HUB International is seeking a detail-oriented Claims Technician to join their claims team. This role involves managing a portfolio of property, liability, and specialty lines claims from start to finish, applying investigative skills, coverage knowledge, and a commitment to service to resolve claims efficiently and accurately. The position is within a collaborative, structured team environment that values accountability, professional development, and excellence in claims handling.

Requirements

• Level 2 General Insurance License
• Minimum 5 years of experience in property and liability insurance claims handling.
• Working knowledge of claims processes, coverage interpretation, and investigation techniques.
• Proficiency in Microsoft Office Suite and Epic claims management system.
• Strong organizational skills and the ability to manage a high-volume file portfolio with competing priorities.
• Excellent written and verbal communication skills and a high degree of professionalism.
• Ability to work independently while thriving as a collaborative team player.
• Commitment to confidentiality, integrity, and delivering fair outcomes.

Nice To Haves

• CIP designation or active pursuit is preferred.
• Familiarity with Lloyd’s Lineage an asset.

Responsibilities

• Manage an active portfolio of claims files from first notice of loss through to resolution.
• Engage third party adjusters and assist with conducting thorough coverage analysis and damage assessments within delegated authority limits.
• Establish and adjust reserves with sound documentation and negotiate settlements within authority limits.
• Manage loss funds, request payments, and reconcile general ledgers in accordance with financial controls.
• Drive appropriate settlement outcomes across various lines of business including property, liability, directors and officers, legal expense, crime, abuse and program business.
• Prepare timely reports for carrier partners.
• Collaborate with the Claims Manager and insurers, escalating files appropriately within the team’s structured framework.
• Maintain organized, compliant claim files and meet key performance standards including diary compliance and reserve accuracy.

Benefits

• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses and commissions for some positions
• Paid day off for your birthday
• Paid half day off for volunteering in your community
• HUB Ready training for new employees
• Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed