Claims Technical Specialist

Wawanesa Insurance•Edmonton, AB

1d•CA$90,000 - CA$110,000•Hybrid

About The Position

As a Claims Technical Specialist, you will play a key role in supporting Wawanesa’s commitment to an exceptional claims experience by providing technical guidance, strengthening claims practices, and contributing to continuous improvement across the adjusting function. We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Requirements

5–10 years of Property and Casualty insurance experience, including complex claims adjusting.
Experience with commercial and farm claims, including subscription files.
Knowledge of litigation and how it impacts claim strategy and resolution.
Completed CIP designation or equivalent experience.
Strong knowledge of coverage wordings, policy interpretation, case law, legislation, and insurance regulations.
Excellent analytical and problem-solving skills, with the ability to review information, assess options, and recommend timely, practical solutions.
Strong communication, negotiation, and presentation skills, with the ability to tailor information to different audiences and influence decisions.
A collaborative approach and the ability to contribute to shared team goals.
Ability and willingness to travel within Canada as needed.

Responsibilities

Provide technical guidance on complex property claims, including large loss, commercial, farm, litigation, catastrophic event, and other high-complexity files.
Support claim strategy, coverage analysis, policy interpretation, reserving, investigations, settlement planning, and resolution recommendations.
Promote consistent claims handling by supporting best practices, documentation standards, file quality expectations, and reserving approaches.
Identify opportunities to reduce leakage and improve subrogation and salvage outcomes through file reviews, coaching, and practical feedback.
Coach and mentor adjusters, supervisors, and leaders through case reviews, workshops, best-practice discussions, and technical learning support.
Use quality results, reporting, and operational trends to recommend improvements and strengthen claims practices.
Participate in large loss reviews, escalations, and complex claim decisions.
Work with internal teams, legal counsel, external experts, vendors, and partners to align resources, manage expenses, and support strong claim outcomes.
Contribute to national claims initiatives, process improvements, new workflows, technologies, and technical standards.
Bring analytical, investigative, collaborative, and member-focused judgment to each file while influencing partners without direct authority.