Claims Technical Specialist, Casualty & Litigation

Northbridge Financial Corporation • Vancouver, BC

3d • CA$90,000 - CA$125,000 • Hybrid

About The Position

As a Claims Technical Specialist, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Casualty and Litigation team handles a variety of claim across several lines of business, including Auto, Commercial General Liability (CGL), Directors’ and Officers’, and Professional Liability claims. Our Claims Technical Specialist are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.

Requirements

• Post-Secondary Education in an Insurance focused program or related program
• Current or working towards the CIP designation
• A minimum of 10 years of liability claim handling experience
• Strong technical skills with MS Office Suite
• Ability to clearly communicate with Claimants, Brokers, and Legal Counsel

Nice To Haves

• Experience with commercial lines an asset
• Experience with CGL claims an asset
• Experience with litigation, pre-trails, trials, mediation and court proceedings an asset

Responsibilities

• Adjudicating complex claims, including files in litigation
• Confirming coverage and completing a liability investigation
• Preparing file summaries for internal reporting, large loss, and reinsurance
• Managing stressful calls and clearly deliver decisions on claims
• Provide training to new hires through job shadowing sessions
• Support and mentor other adjusters on the team
• Effectively managing a busy day to day schedule
• Providing a great Customer experience

Benefits

• Hybrid work
• Competitive salaries
• Employee share purchase plan
• Pension plans
• RRSP
• Discounts on staff insurance
• Flexible health benefits
• Early leave days
• Wellness programs
• Rewards and recognition programs
• Education assistance to complete your CIP, FCIP, CRM or other courses desired
• Internal mobility
• Leadership training
• Mentoring programs
• Donation matching
• Team volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree