Claims Technical Assistant

GallagherLas Vegas, NV
Onsite

About The Position

This full-time, on-site position involves providing clerical and administrative support to field offices, primarily focusing on processing print and mail requests and updating claims with tracking information within a 24-hour turnaround time. This is a fully in-office position, requiring consistent attendance at the designated office location. The role is based in Las Vegas, NV, and offers a competitive hourly rate of $18/hr, with benefits starting on Day One.

Requirements

  • High school diploma or GED.
  • Minimum of one year of office work experience.
  • Proficiency in business software such as Microsoft Word, Excel, and Adobe.
  • Ability to accurately input data while managing multiple tasks efficiently in a fast-paced environment.
  • Demonstrates a high level of accuracy and thoroughness in completing tasks, ensuring all work is error-free and meets quality standards.
  • Ability to prioritize tasks effectively and meet deadlines, especially when working under tight turnaround times.
  • Reliable and consistent in attendance, task completion, and meeting commitments.
  • Strong verbal and written communication abilities, along with competence in reading and basic mathematics.
  • Ability to maintain strict confidentiality regarding sensitive information.
  • Capability to interact professionally with branch personnel, clients, vendors, and office visitors.
  • This is a fully in-office position, requiring consistent attendance at the designated office location.

Responsibilities

  • Process print and mail requests via USPS/UPS, ensuring claims are updated with tracking information within 24 hours.
  • Perform filing, mail processing, document scanning, and preparation of letters and other documents.
  • Provide clerical assistance to branch personnel.
  • Maintain accurate records of mailed documents and tracking information, ensuring timely updates to claims systems.
  • Identify opportunities to streamline workflows and improve efficiency in document handling and administrative processes.

Benefits

  • Medical/dental/vision plans
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program
  • Charitable matching gift program
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