Claims Assistant

Gallagher•Kansas City, MO

6d•Onsite

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. We are currently looking for a Claims Technical Assistant who has the character and personality to work with a strong team of personable and successful individuals. Poised for growth, there has never been a better time to be part of the Gallagher Bassett team! Do you love supporting colleagues and office efficiency? You may be a phenomenal fit for this exciting role! This role is not eligible for fully remote. Candidate will be required to be in office at our Kansas City, MO location Monday-Friday between 8-4pm.

Requirements

High school diploma or GED
At least one year office work experience
Knowledge of current business software such as Word and Excel

Responsibilities

General tasks such as answering telephone inquiries, greeting visitors in a professional manner, deliveries and couriers, sorting incoming mail, and ordering office supplies.
Capable of working independently and on a team.
Ability to prioritize and balance multiple tasks in a fast paced work environment.
Assist with meeting logistics.
Collaborate with Adjusters and Branch Leaders.
Responsible for electronic filing, mail processing, document scanning, letter and other document preparation.
Customer service.
First point of contact for customers.
Taking reports over the phone.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program