Claims Assistant

Hilb Group • Uniondale, NY

4d • Hybrid

About The Position

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Claims Assistant to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position reporting to the Uniondale, NY office.

Requirements

• Basic knowledge of insurance policies and what they cover.
• Ability to understand written sentences and paragraphs in work related documents.
• Skill in the operation of modern office equipment.
• Proficient in Microsoft Office Suite.
• Excellent customer services skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively work on the telephone to obtain insurance information.
• Ability to work in a team environment.
• Ability to establish and maintain effective working relationships with a diverse group of people.
• Ability to manage time efficiently and effectively.
• Ability to follow through on tasks.
• Ability to adapt to change
• Prior office administrative experience
• H.S. Diploma or GED equivalent

Responsibilities

• Report new claims electronically and telephonically.
• Understand the different types of insurance policies to report claims accurately.
• Ability to effectively communicate with internal and external clients.
• Manage claims in AMS360/IR system according to department standards and best practices.
• To distribute incoming postal mail that has been scanned.
• Obtain adjuster information on newly reported claims.
• Attaching claims acknowledgements.
• Run daily reports and distribute accordingly.
• Run reports based on information required.
• Perform other job-related duties as assigned.

Benefits

• Company Paid Life Insurance
• Long-Term and Short-Term Disability
• Medical, Dental, Vision and FSA/HSA plans
• 401(k) with company match
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
• Generous PTO
• An awesome team of professionals!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED