Claims Support Specialist

Southern Trust Insurance Company • Macon, GA

2d • Onsite

About The Position

Under the direction of the Claims Manager, the claims support specialist provides support to the Claims Adjusters. This role involves creating new claims records, verifying information, and answering inquiring calls from insureds, claimants, and agents.

Requirements

• A high school diploma or GED
• Proficient in Microsoft Office Software (Outlook, Word, Excel)
• Strong communication and organizational skills
• Flexible with the ability to prioritize and multitask using technology

Nice To Haves

• Strong administrative experience preferred

Responsibilities

• Create new claims files
• Locate and verify claims information
• Review incoming and outgoing documents
• Document authorizations and escalations
• Process claim payments
• Answer inquiries calls from insureds, claimants, agents, etc.
• Assist with other administrative tasks as assigned

Benefits

• 401(k) company match up to 6% eligible upon hire
• Medical, dental & vision, including company paid Life insurance and long-term disability
• Wellness program
• Health care flexible spending accounts
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short-term disability
• Parental & family leave; military leave & pay
• Employee Referral Incentive
• Career Development & Continuing Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED