Claims Support Specialist

IMS MARKETING INC•Amarillo, TX
•$15 - $16•Onsite

About The Position

A Claims Support Specialist is responsible for assisting claims analysts and the claims department by managing claim files, communicating with providers, updating databases and ensuring all necessary documentation is in place for claims processes. This position will include credentialling/contracting back up, provider refund support, calling on overpayments, and various other tasks as needed.

Requirements

  • High School Diploma or equivalent
  • Strong data entry skills
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite
  • Ability to adapt to claims paying software
  • Ability to multitask
  • Problem solving and critical thinking
  • Must be able to correspond with team members and providers in a professional, courteous manner
  • Team collaboration is required
  • Must be able to appropriately and efficiently manage one's duties and time

Nice To Haves

  • Knowledge of insurance practices, ICD coding, medical terminology is a plus

Responsibilities

  • Managing claim files
  • Communicating with providers
  • Updating databases
  • Ensuring all necessary documentation is in place for claims processes
  • Credentialing/contracting back up
  • Provider refund support
  • Calling on overpayments
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