Claims Support Representative, Bodily Injury
About The Position
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities. Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients. As a Claims Support Representative, Bodily Injury you will work in collaboration with claims representatives and other key stakeholders to provide high level investigation support through internal and external systems on bodily injury claims and claimant background information while documenting findings according to our best practices.
Requirements
- 1-2 years of experience in the insurance industry or related field.
- Experience using social media and other online resources to research and source information.
- A post-secondary education.
- Willingness to work towards the Chartered Insurance Professional (CIP) designation.
Nice To Haves
- Previous experience in desktop investigations is considered an asset.
- Knowledge of bodily injury claims process is considered an asset.
Responsibilities
- Utilizing internal claims systems and external tools to complete advanced desk bound investigation of files referred from Bodily Injury team members.
- Searching social media, online sources, public information searches as required.
- Collaborating with claims staff and other internal and external departments through the investigation process.
Benefits
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- Competitive salary and incentive programs.
- Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
