Claims Supervisor II - Commercial Auto - BI

Philadelphia Insurance Companies•Mission Viejo, CA

5d•Hybrid

About The Position

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Claims Supervisor II - Commercial Auto - BI to join our team. Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims. Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met. Assures that department targets for customer service quality and priorities are met. Participates in the hiring, training, evaluation and development of the claims staff. Attends and participates in weekly claims review meetings and litigation assignments.

Requirements

High School Diploma
10 plus years related experience and/or training; or equivalent combination of education and experience.
Experience with Windows operating system.
Basic Word processing skills.

Nice To Haves

Bachelor's degree from a four-year college or university preferred.
Associate in Claims, CPCU or other industry related studies.

Responsibilities

Supervises the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.
Supervises the day-to-day activities of a claims handling unit.
Oversees the investigation of insurance claims.
Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.
Assures that department targets for customer service quality and priorities are met.
Participates in the hiring, training, evaluation and development of the claims staff.
Attends and participates in weekly claims review meetings and litigation assignments.