Claims Specialist

Cowbell Cyber Inc.•Pleasanton, CA

11h•Remote

About The Position

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders’ cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell’s underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019, Cowbell is based in the San Francisco Bay Area with employees across the U.S., Canada, U.K. and India and is backed by over 15 A.M. Best A- or higher rated reinsurance partners. Cowbell Cyber is hiring a Cyber Claims Specialist to join our Claims team. You will be responsible for adjusting cyber claims and providing outstanding customer service to our clients, brokers, insureds, and claimants.

Requirements

Minimum of 2-5 years of claims handling experience; 1-year Cyber experience required.
JD preferred
Must obtain and retain required adjuster licenses
Strong skills in coverage, claim evaluation and negotiation
Exceptional organizational and presentation skills
Experience working in a collaborative team environment and across work groups

Nice To Haves

SCLA, AIC or CPCU preferred

Responsibilities

Perform tasks such as coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of defense and coverage counsel; reinsurance reporting; and claim disposition.
Proactively manage claims and litigation effectively while delivering outstanding customer service.
Provide regular communication with customers, brokers, cross-functional departments.
Claim presentations, both written and oral; obtain authority and/or formulate appropriate action plans on difficult claims.
Market claim services and coordinate and participate in presentations to customers or potential.