Claims Specialist II

Komodo Claims US•Dallas, TX

1d•Hybrid

About The Position

As a Claims Specialist II with the Komodo Claims brand, you will handle and resolve commercial auto claims across the United States, providing exceptional customer service and ensuring accurate, compliant claims handling. You will work with a supportive team of specialists and report to a Team Leader. The role is part of the Komodo US department, which has 20 specialists. The position uses a hybrid working model: work remotely with regular training days at the Dallas office. The regular schedule is Monday to Friday, 9:00 AM to 5:00 PM.

Requirements

Hold an active Texas adjuster license.
Have experience handling coverage, liability investigations, and bodily injury claims in the personal or commercial auto space at a recognized insurance carrier.
Be able to obtain an insurance license in New York within 45 days of joining.
Be adaptable and effective in a fast-paced environment with dynamic claims volume.
Have a proven track record of resolving customer concerns and supporting customer satisfaction and retention.
Value shared success and enjoy working collaboratively in a team environment.
Show interest in building a long-term Claims career and a continuous desire to learn.

Responsibilities

Handle initial coverage investigations to identify claim exposures accurately.
Conduct liability negotiations and set appropriate financial reserves.
Manage vehicle repairs and total losses, issue payments, assign vendors, and send necessary referrals.
Interpret policy contracts to ensure claims are handled accurately and compliantly.
Manage soft-tissue third-party injury claims.

Benefits

$68,000 salary, depending on experience and location, plus stock options for every employee.
25 days of holiday, increasing by 5 days after 5 years, plus 5 sick days and 8 federal holidays.
Medical, dental, and vision health insurance plans.
Life insurance and short- and long-term disability benefits.
13 weeks of fully paid parental leave for all new parents.
401(k) with a 4% company match.
Commuter benefits.
Flexible working hours.
$650 annual training allowance and learning opportunities.
$50 monthly wellbeing benefit.
24/7 Employee Assistance Program and mental health benefits.
Unlimited AI usage with Claude and Gemini.