Claims Representative - Subrogation

Sentry Insurance•Stevens Point, WI

2d•Hybrid

About The Position

In this role, you’ll investigate, evaluate, and resolve subrogation claims in an efficient and accurate manner. What You'll Do As a Claims Representative - Subrogation, you will : Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing subrogation status, and decisions, including the reasoning behind them. Evaluate moderately complex claims involving motor vehicle accidents, workers compensation injuries, or damages to property to determine if subrogation exists and determine recovery opportunities and payments within assigned authority limit. Provide prompt subrogation investigation, evaluation, and communication to the claims departments and handle subrogation recovery efforts consistent with the evaluation of the parties’ responsibility by obtaining and analyzing all pertinent documentation, i.e., police reports, carrier discovery report, appraisals, scene photographs, and statements as necessary. Work with the claim representative to compile any additional missing information. Document all decisions, correspondence, reports, and discussions that occur during the evaluation and investigation of the file. File and respond to arbitration filings on applicable claims.

Requirements

Bachelors Degree or equivalent work experience
Minimum 1 year of related work experience

Nice To Haves

Insurance experience and/or coursework preferred

Responsibilities

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing subrogation status, and decisions, including the reasoning behind them.
Evaluate moderately complex claims involving motor vehicle accidents, workers compensation injuries, or damages to property to determine if subrogation exists and determine recovery opportunities and payments within assigned authority limit.
Provide prompt subrogation investigation, evaluation, and communication to the claims departments and handle subrogation recovery efforts consistent with the evaluation of the parties’ responsibility by obtaining and analyzing all pertinent documentation, i.e., police reports, carrier discovery report, appraisals, scene photographs, and statements as necessary.
Work with the claim representative to compile any additional missing information.
Document all decisions, correspondence, reports, and discussions that occur during the evaluation and investigation of the file.
File and respond to arbitration filings on applicable claims.

Benefits

At Sentry, your total rewards go beyond competitive compensation.
Below are some benefits and perks that you’ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model.
Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office .
As a Sentry associate, you will have an in-office workspace and materials for your home office.
In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University ( SentryU ) and utilize our Tuition Reimbursement program .
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off .
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs .
Sentry Foundation gift matching program to encourage charitable giving.