Senior Subrogation Claims Specialist
About The Position
We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance. Your Role At SIXT: You investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies and assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods. You prepare detailed claim summaries and provide regular updates in the claims management system. You identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times. You collaborate with team members and management to establish best practices for subrogation claims and coordinate with external vendors and debt collection agencies for outsourced claims support. You review and audit vendor performance to ensure quality standards and adherence to service agreements. You document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives.
Requirements
- 3+ years of experience in subrogation claims and laws or a related field
- Familiarity with rental car damage recovery (preferred)
- Demonstrated expertise in handling high-value claims and total loss cases
- Experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis)
- Flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently
- Self-starter with strong negotiation, problem-solving, decision-making abilities
- Consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency
- Do not now, or in the future, require sponsorship and are authorized to work in the US
Nice To Haves
- Familiarity with rental car damage recovery
- Bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field
Responsibilities
- Investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies
- Assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
- Prepare detailed claim summaries and provide regular updates in the claims management system
- Identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
- Collaborate with team members and management to establish best practices for subrogation claims
- Coordinate with external vendors and debt collection agencies for outsourced claims support
- Review and audit vendor performance to ensure quality standards and adherence to service agreements
- Document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives
Benefits
- Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision)
- Life insurance
- Critical illness
- Hospital indemnity
- Pet insurance
- 401k retirement plan
- Access to Claude by Anthropic and SIXTgpt
- Paid Time Off & Sick Leave
- Floating paid holidays
- Hybrid Work Format - 4 days in office/1 remote day format
- Exclusive Employee Rentals
- Ample opportunities for professional advancement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
