Claims Representative I

Elevance Health•Durham, NC
•$16 - $24•Remote

About The Position

The Claims Representative I completes required basic training and performs basic job functions with assistance from co-workers, specialists, and managers on non-basic issues. The role works under direct supervision, relies on others for instruction and direction, and has work reviewed for technical accuracy and soundness. The position codes and processes claims forms for payment, ensuring information is supplied before eligible payments are made, and researches and analyzes claims issues. Candidates must pass the appropriate pre-employment test battery. The role is primarily virtual full-time, with required in-person training sessions. Candidates must live within a reasonable commuting distance of the posting location(s), unless an accommodation is granted as required by law. Alternate locations may be considered for candidates within commuting distance of an office.

Requirements

  • High school diploma or equivalent and related experience, or an equivalent combination of education and experience.
  • Pass the appropriate pre-employment test battery.

Nice To Haves

  • Good oral and written communication skills.
  • Previous experience using a PC, database systems, and related software such as word processing and spreadsheets.

Responsibilities

  • Complete required basic training.
  • Learn the activities and tasks associated with the role.
  • Code and process claims forms for payment, ensuring all required information is supplied before eligible payments are made.
  • Research and analyze claims issues.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase plan.
  • 401(k) contribution.
  • Merit increases.
  • Paid holidays.
  • Paid time off.
  • Incentive bonus programs, unless covered by a collective bargaining agreement.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Short- and long-term disability benefits.
  • 401(k) match.
  • Life insurance.
  • Wellness programs.
  • Financial education resources.
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