Claims Representative I, Auto

Co-operators • Moncton, NB

2d • CA$50,280 - CA$83,800 • Hybrid

About The Position

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities. Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients. As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric solutions.

Requirements

• You are driven to create an exceptional customer experience.
• You thrive in a fast-paced and changing working environment.
• You are comfortable with technology and have excellent computer skills.
• You have experience in insurance or a related client service focused field.
• Bilingualism in English and French is required.

Nice To Haves

• You have a desire to grow your education by working towards the Chartered Insurance Professional (CIP) designation and Provincial Adjuster Licenses.
• Having a post-secondary education in insurance, risk management or a related discipline is an asset.

Responsibilities

• Providing exceptional client service to our customers as an industry leader in client engagement.
• Reviewing policy wordings, applying coverages, negotiating and settling service claims.
• Investigating and evaluating relevant information to quantify losses and identify opportunities for salvage and subrogation recoveries.
• Proactively communicating with clients and stakeholders for efficient, timely, and quality resolution of claims.

Benefits

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed