Claims Representative, Appraiser

Plymouth Rock Assurance • City of Yonkers, NY

8d • Hybrid

About The Position

The Claims Representative, Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. The party will be required to provide a high level of customer service while utilizing measures to control severities. This role would cover, but is not limited to, the Bronx, Westchester, Rockland Counties, and Northern NJ.

Requirements

• Bachelor's degree and a minimum of 2 years of NY auto claims appraisal experience.
• Must have valid Driver’s license and favorable driving record.
• Adverse conditions are encountered while inspecting vehicles. Incumbent must be able to work outside in inclement weather and drive long distances.
• Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.
• Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home.
• Must have a strong mechanical aptitude.
• Must be organized and possess the ability to work independently with limited supervision.

Nice To Haves

• Body shop experience a plus but not required.

Responsibilities

• Survey damages, prepare estimates and negotiate settlements on partial and total losses within their established authority level.
• Issue drafts to the appropriate parties.
• Document the claim file as necessary.
• Complete re inspections and supplements in a timely manner and in accordance with all guidelines.
• Comply with all production standards and estimating guidelines
• Ensure that service, expense control and public relations are maintained at all times.
• Complete reports on investigative assignments.
• Participate in team meetings
• Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time.
• Adhere to privacy guidelines and NJ Fair Claims Practices and/or New York Regulation 64.

Benefits

• 4 weeks accrued paid time off
• 8 paid national holidays per year
• 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level