Claims Rep Trainee

Florida Farm Bureau Insurance•Stuttgart, AR

About The Position

This role involves investigating, validating, evaluating, negotiating, and settling assigned claims. The Claims Rep Trainee will also submit reserve recommendations, communicate with the public about procedures, problems, and coverages, and negotiate settlements with claimants or attorneys. Maintaining claim files, following departmental reporting procedures, reporting risk reviews to the Underwriting department, and preparing estimates on property losses are also key responsibilities. Participation in training and continuing education is expected.

Requirements

  • Bachelor's Degree, preferably in Insurance, Risk Management, Business, Agriculture Business or related field
  • Valid driver’s license
  • Proficiency in basic computer skills, including typing and working in window based software programs
  • Ability to work well with others and become part of a team
  • Ability to multi-task and make sound decisions under pressure
  • Excellent customer service, oral and written communication skills
  • Related claims handling experience

Responsibilities

  • Investigate, validate, evaluate, negotiate and settle all claims as assigned.
  • Submit reserve recommendations on assigned claims.
  • Communicate with the public regarding procedures, problems, and coverages.
  • Negotiate fair settlement with individual claimants or Attorneys.
  • Maintain claim files and follow departmental reporting procedures.
  • Report risk reviews to the Underwriting department.
  • Participate in training and continuing education courses as requested or required.
  • Prepare estimates on property losses.
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