Claims Trainee

TWAY Trustway Services • McAllen, TX

9d

About The Position

Start Your Career With Confidence. Just graduated? Looking for a career where you'll continue learning, develop valuable business skills, and make an impact from day one? At AssuranceAmerica, we're looking for curious, motivated people who are ready to build a career—not just find a job. You don't need insurance experience. We'll teach you everything you need to know through hands-on training, coaching, and real-world experience. If you enjoy solving problems, talking with people, making decisions, and thinking critically, you'll fit right in. No two claims are alike, making this an exciting career for people who enjoy learning, problem-solving, and making decisions every day.

Requirements

• Recently graduated or will graduate soon with a bachelor's degree.
• Are naturally curious and enjoy figuring things out.
• Communicate well and enjoy working with people.
• Stay organized and manage multiple priorities.
• Think critically before making decisions.
• Learn quickly and embrace new challenges.
• Take ownership of your work.
• Thrive in a fast-paced environment.
• Want to build a long-term professional career.

Nice To Haves

• Bilingual Candidates Encouraged Spanish-English bilingual candidates are encouraged to apply. Your ability to connect with customers in their preferred language helps us provide an exceptional claims experience.

Responsibilities

• Investigate automobile insurance claims by gathering facts and reviewing documentation.
• Talk with customers, claimants, witnesses, repair facilities, and other parties involved in a loss.
• Review photos, estimates, police reports, and other information to understand what happened.
• Analyze policy coverage and determine liability based on the facts of each claim.
• Evaluate vehicle damages and help bring claims to a fair resolution.
• Negotiate settlements and explain claim decisions clearly and professionally.
• Maintain accurate claim documentation using industry-leading technology.
• Build strong relationships by providing exceptional customer service during stressful situations.
• Work alongside experienced adjusters and leaders who will coach and mentor you throughout your training.
• Continue developing the knowledge and skills needed to become a successful Claims Adjuster.

Benefits

• Paid training and licensing support (where applicable)
• Hands-on coaching and mentorship
• Competitive pay and comprehensive benefits
• Medical, dental, and vision insurance
• Paid time off and company holidays
• Ongoing learning and professional development
• Clear opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level