Claims - Recovery Specialist II

Cincinnati Financial•Fairfield, OH

23h•$35,000 - $50,000•Hybrid

About The Position

This position is located in Fairfield, OH. We currently provide a hybrid work environment, with an 80/20 split between in-office and remote work. Recovery Specialist role includes overseeing subrogation efforts on small and medium non-litigation auto losses as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to managing the group email inbox, processing incoming receipts, processing assignments to collection firms, arbitration assignments and managing incoming physical mail.

Requirements

good verbal and written communication skills
ability to concentrate and pay attention to detail
strong decision-making skills
ability to effectively work independently
average to above average knowledge of Word, Excel, Outlook, Teams and Adobe
accounting basics knowledge desired
ability to learn claims basics and workflows
High school diploma or equivalent
Willingness to complete the Claims Basic School
Willingness to successfully complete three parts of the Associate in Claims program within a three-year time period

Nice To Haves

Knowledge of the Claims Management System is valued
Some prior claims handling experience is valued
Qualified candidates are willing to take on new responsibilities.

Responsibilities

oversee subrogation efforts on small and medium non-litigated losses
oversee applicant arbitration filings and collect awards
process incoming recovery receipts
perform specific file review methods
work with field associates on effective loss investigation methods
manage routing of incoming email to ensure it reaches the appropriate associates
manage assignment and processing of incoming receipts not processed automatically
process collection firm assignments and file copy accesses
manage eSubro hub demands and arbitration assignments ensuring notice to appropriate associates
review incoming physical mail ensuring it reaches it appropriate destination
miscellaneous administrative support as arises or needed
may assist with auto salvage.