Claims Post Graduate Training Program - Summer 2026

Indiana Farm Bureau Insurance • Indianapolis, IN

1d • Onsite

About The Position

In this immersive program, you will build a strong foundation in claims handling, including investigation, documentation, and resolution. You will collaborate with seasoned professionals on real-world cases, develop essential skills in customer service, negotiation, and decision-making, and receive training in industry tools, compliance standards, and best practices. As part of your day-to-day learning, you will learn to gather and document First Notice of Loss (FNOL) details accurately and efficiently, request and analyze information from internal and external sources to validate claims, begin investigating and settling claims under supervision, understand how to assess liability and determine coverage based on policy terms, and gain working knowledge of our products, services, and customer support strategies. Whether you studied risk management & insurance, business, finance, or a related field, this program offers a dynamic entry point into a rewarding career.

Requirements

• Graduated within the past 1–2 years with a major or minor in Risk Management & Insurance, Business, or related fields (other majors welcome!)
• Excited to work in downtown Indianapolis with a well-established and respected company
• Want to deepen their knowledge in claims handling and build a strong foundation in the field
• Value career growth, continuing education, and opportunities for advancement
• Passionate about giving back through community involvement and volunteer initiatives

Nice To Haves

• May have prior insurance experience – a plus, but not required

Responsibilities

• Build a strong foundation in claims handling, including investigation, documentation, and resolution
• Collaborate with seasoned professionals on real-world cases
• Develop essential skills in customer service, negotiation, and decision-making
• Receive training in industry tools, compliance standards, and best practices
• Learn to gather and document First Notice of Loss (FNOL) details accurately and efficiently
• Request and analyze information from internal and external sources to validate claims
• Begin investigating and settling claims under supervision
• Understand how to assess liability and determine coverage based on policy terms
• Gain working knowledge of our products, services, and customer support strategies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees