Claims Manager

Ingram Barge Company • Nashville, TN

1d

About The Position

Grow your career with Ingram Industries. We are looking for a Claims Manager in Nashville, TN. This role oversees the administration of claims activities across all Ingram entities, excluding marine claims managed by a separate team. The Claims Manager partners with internal stakeholders at all levels and works closely with insurance providers to ensure timely and effective resolution of claims.

Requirements

• Bachelor’s degree required.
• 7–9 years of experience, including management responsibilities
• Experience in claims administration, with significant experience in multi-state workers’ compensation, automobile liability, and general liability claims, and knowledge in marine claims preferred
• Excellent written and oral communication skills
• Able to interface with all levels of management
• Must be proficient with Microsoft Office Suite

Responsibilities

• Supervising, administering, investigating, and controlling all facets of workers’ compensation claims in the self-administered states.
• Monitoring, controlling, and directing outside third-party administrators or insurance companies, in the handling of workers’ compensation claims in all other states.
• Developing and determining all required case management and litigation strategies on applicable workers’ compensation claims.
• Directing all outside attorneys relative to workers’ compensation claims or others involved with Claims Manager responsibility.
• Approving all workers’ compensation medical, legal, rehabilitation, etc. invoices related to self-administer states.
• Developing and/or evaluating settlement values and negotiation strategy on all workers’ compensation claims.
• Educating and providing reports to profit centers on applicable workers’ compensation statutes and benefits provided by law and claims costs.
• Interacting and developing with applicable individual location management:
• Effective return to work programs for injured associates.
• Training of local supervision in effective accident investigation and case management practices.
• Developing relationships and establishing medical providers or any other service providers that are required to support the timely and effective treatment of injured associates.
• Adjusting and working with applicable insurance company claims personnel on claims under the general liability, automobile liability, and property and marine insurance programs.
• Performs other related duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level