CLAIMS MANAGEMENT SPECIALIST (SR-20) [1 vacancy]

City and County of Honolulu•Oahu, HI

49d•Onsite

About The Position

Protect public resources through professional claims investigation, adjustment, and risk management. The Honolulu Board of Water Supply, Office of the Manager and Chief Engineer, is seeking a Claims Management Specialist in Honolulu. This position independently handles claims under BWS self-insured programs, including liability and automobile claims, from investigation through final resolution.

Requirements

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
Equivalent to graduation from a regionally-accredited four year college or university with a bachelor's degree.
Work experience may be substituted for a bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor's degree.
Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree.
Four (4) years of general work experience (does not need to be professional level experience) in claims adjustment may substitute for a general bachelor's degree.
The education requirement must be met at the time of application.
Education obtained outside of the United States must be comparable to a degree earned at an accredited college/university in the United States. In order to receive credit for the education, proper documentation, e.g., a foreign credential evaluation (FCE), must be provided.
Two (2) years of progressively responsible professional work experience which involved investigating, analyzing, adjusting and settling claims of liability, property damage, and/or automobile cases for insurance companies and/or self-insured programs of government and/or major private organizations.
Knowledge of the principles and practices of insurance claims adjusting.
Knowledge of risk management principles, concepts and practices.
Knowledge of claims investigations and settlement techniques.
Knowledge of interviewing and investigating methods and techniques.
Ability to investigate, evaluate, adjust and settle liability, property, personal injury, and automobile claims.
Ability to read and evaluate medical reports relating to claims for injury.
Ability to exercise sound judgment in analyzing and evaluating a wide variety of claim data to identify issues and make recommendations for the adjustment of claims.
Possession of a valid driver's license (Type 3/automobile), prior to appointment.

Responsibilities

Investigate, evaluate, adjust, and settle liability and automobile claims under the Board of Water Supply's self-insured programs.
Respond to incidents, conduct site inspections, gather evidence, and determine liability and damages.
Coordinate with attorneys, insurance carriers, contractors, and other stakeholders to resolve claims and pursue subrogation opportunities.
Maintain claim files, prepare reports, process settlement payments, and support the department's risk management program.
Other duties as assigned for this position.