Claims-Inside Auto NG-Anlst II
About The Position
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. We are seeking an Extended‑Handled Bodily Injury Adjuster to join our team. This role manages attorney‑represented auto injury claims from start to finish, ranging from soft‑tissue injuries to more complex cases, including some fractures and disc injuries. While the team primarily handles claims in North Carolina and Virginia, there may also be exposure to Maryland, West Virginia, and Delaware. Experience with MMR is a plus. Apply today and join our growing team!
Requirements
- Analytical Thinking
- Auto Insurance Claims
- Claims Administration
- Claims Review
- Customer Experience Management
- Fractures
- Insurance Policies
- Negotiation
- Personal Injury Claims
- Experience with MMR is a plus
Responsibilities
- Determines subrogation or fraud potential and how to handle for complex cases
- Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
- Recognizes and identifies body parts of a vehicle and understanding other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for employees eligible to work from home.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
