Inside Auto Claims Adjuster
About The Position
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. National General is seeking an Inside Auto Adjuster to investigate and resolve automobile claims by determining coverage, liability, and damages. In this role, you will gather and evaluate claim information, identify subrogation or fraud potential, and negotiate claim settlements within authority limits while delivering exceptional customer service. The ideal candidate will have strong analytical, communication, and problem-solving skills, with the ability to manage multiple claims in a fast-paced environment.
Requirements
- Auto insurance claims handling
- Coverage and liability investigations
- Customer service and claims resolution
- Negotiating claim settlements
- Identifying subrogation and fraud opportunities
- Experience with auto property damage and/or bodily injury claims preferred
- Strong communication, analytical, and organizational skills
- Analytical Thinking
- Auto Insurance Claims
- Automobile Liability
- Case Management
- Claims Administration
- Claims Resolution
- Claims Review
- Customer Service
- Insurance Claims Investigations
- Multitasking
- Problem Solving
- Task Management
Responsibilities
- For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
- Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
- Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for employees eligible to work from home.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
