Claims Examiner (Property & Casualty Insurance)

Church Pension Group Services CorporationBennington, VT
$67,000 - $84,000Hybrid

About The Position

For more than 90 years, The Church Insurance Companies (CIC) has focused on providing The Episcopal Church with broad, cost-effective property and casualty coverage, as well as unique risk management strategies and tools. This team takes a disciplined, financially sustainable, and hands-on approach. The Casualty Claims Examiner is responsible for the examination of coverage, investigation of claims, evaluation of damages and liability, and negotiating and settling third party claims. At entry level, this position focuses primarily on medical payment claims and over time may progress into the handling of bodily injury claims and litigated bodily injury claims.

Requirements

  • Strong verbal and written communication skills – with strengths in professionalism, trustworthiness, compassion, listening, and empathy.
  • Superior analytical skills – ability to pinpoint relevant detail to evaluate exposure accurately.
  • Proficient in Excel, Word, Outlook.
  • Strong time management and organization skills.
  • Ability to remain focused during high volume/high intensity times.
  • Attention to detail with entry of critical data into the claims system.
  • 5+yrs of relevant experience.
  • P&C Insurance background strongly preferred.
  • Bachelor’s Degree preferred. Combination of work and experience considered .

Nice To Haves

  • training and mentoring will be provided early on, and graduation to increased duties will depend on the aptitude demonstrated through performance and the individual development plan of the Examiner.

Responsibilities

  • Review coverage forms and claim records to determine insurance coverage for all claims, drafting timely coverage position letters when necessary.
  • Interview client representatives and third parties; gather photos, statements, reports, medical records and other materials to analyze the extent of the insured’s liability and overall exposure.
  • Establish timely reserves, reviewing for appropriateness and accuracy as claims develop and adjusting when appropriate.
  • Update claim file notes routinely to address claim status, and each time relevant claim information is received. Claim file notes should include the Casualty Claim Examiner’s assessment of the information received and a clear outline of strategy and plan.
  • Ensure all relevant documents are maintained in the claim file document folder.
  • Maintain frequent communication with policyholders and third parties.
  • Issue timely payments when appropriate, securing W9 forms when necessary.
  • Actively participate in 1:1 meetings, roundtables, and team discussions.
  • Engage in direct settlement discussions with third parties or their representatives once a case has been evaluated for settlement.
  • Retain and work collaboratively with defense firms on litigated claims, with an eye on resolution throughout the litigation process. The Casualty Claim Examiner should be leading the strategic course throughout the litigation and all legal documents are to be independently reviewed, including legal briefs/pleadings, deposition transcripts, medical records, expert reports, and any other evidentiary materials.
  • Proactively handle to completion all assigned claims, including attendance at mediations and trial.
  • Draft comprehensive large loss and other loss reports senior leadership and reinsurers as required or requested.
  • Generate and distribute advisory reports when reserve changes are in excess of $100,000.

Benefits

  • Medical (including Vision)
  • Dental
  • Employer funded defined benefit pension plan (five year vesting)
  • Employee Life Insurance
  • Spouse and Dependent Life Insurance
  • Accidental Death and Dismemberment (AD&D) Insurance
  • Short-Term Disability (STD) coverage
  • Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
  • Business Travel Accident Insurance
  • Worker’s Compensation
  • Employee Assistance Program
  • Retiree health insurance (eligible after 10 years)
  • Retiree life insurance
  • 401(k) with matching contributions (immediate vesting)
  • Flexible Spending Accounts (FSAs)
  • Educational Assistance Program available to eligible employees
  • Parental Leave available to eligible employees
  • Vacation, Sick, Personal and Holidays
  • discretionary annual incentive program
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