Property & Casualty Insurance - Casualty Claims Adjuster

Midwest Family Mutual InsuranceUrbandale, IA
Remote

About The Position

Midwest Family Mutual Insurance Company (MFM), headquartered in Urbandale, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. We're looking for an experienced Property & Casualty General Liability Claims Adjuster to join our remote-first team. If you have a strong background investigating and resolving complex liability claims—and experience with construction liability claims—we'd love to hear from you. This is a full-time, work-from-home position, providing employees with the flexibility and support to thrive remotely.

Requirements

  • 2+ years handling Commercial Liability claims, inclusive of litigation experience
  • Strong negotiation, analytical, and problem-solving skills
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Word and Excel
  • Highly organized with keen attention to detail
  • Ability to work independently in a fully remote setting
  • Experience with mediations, arbitrations, and settlement negotiations
  • Strong collaboration with legal counsel and claims teams

Nice To Haves

  • Experience with construction liability claims a plus

Responsibilities

  • Conduct in-depth claim investigations, gather recorded statements, and determine coverage
  • Timely & Adequate reserving
  • Maintain organized, professional claim files, reports, and communications
  • Strategically negotiate settlements to achieve fair, timely resolutions
  • Keep up with evolving legal statutes, policy conditions, and industry trends
  • Operate seamlessly within a paperless Claims Management System
  • Travel as needed for depositions, mediations, and trials

Benefits

  • Competitive health, dental, and vision insurance
  • 401(k) with company match
  • Defined Benefit Pension Plan
  • Generous paid time off
  • Company holidays
  • Opportunities for ongoing training and career growth
  • Education reimbursement
  • Employee assistance programs
  • Wellness initiatives
  • Support for home office setup and remote work tools
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