Claims Data Quality Analyst

Arch Insurance Group Inc.Jersey City, NJ
$75,000 - $95,000Hybrid

About The Position

The Claims Division is seeking a team member to join the Claims Operations Team as a Data Quality Analyst. In this role the responsibilities include, but not limited to, examining complex data to ensure data integrity and accuracy.

Requirements

  • At least two (2) years of work experience at an insurance company and/or insurance claims loss adjustment service provider supporting property and casualty insurance regarding policies, claims, and resolutions for commercial accounts
  • Working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property and casualty claims
  • Adherence to data quality standards to ensure accuracy and provide logical approach to identify, compare, resolve, and improve data quality
  • Hands-on experience and strong aptitude with SQL, Snowflake, and Microsoft Excel
  • Exceptional communication (written and verbal), evaluation, listening, and interpersonal skills to effectively maintain productive working relationships with internal/external peers and other professionals across organizational lines
  • Demonstrate accuracy and attention to detail
  • Strong organization and time management skills
  • Ability to self-start and work independently

Responsibilities

  • Analyze, query, and manage claims corrections according to defined business rules and procedures
  • Research and determine scope and complexity of issue then identify steps to resolve all internal data exceptions within various systems in timely and accurate manner
  • Determine root cause for data quality errors and make recommendations for long-term solutions
  • Determine business impact level for data quality issues
  • Collaborate and maintain cross-functional working relationships with team members of multiple business units; Claims Third-party Administrators (TPA), Programmers, and approved vendors to analyze and correct data quality errors
  • Produce ad-hoc reporting for TPA, Business, IT teams, and external partner.

Benefits

  • multiple medical plans plus dental, vision and prescription drug coverage
  • a competitive 401k with generous matching
  • PTO beginning at 20 days per year
  • up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
  • basic Life and AD&D Insurance as well as Short and Long-Term Disability
  • Paid Parental Leave of up to 10 weeks
  • Student Loan Assistance and Tuition Reimbursement
  • Backup Child and Elder Care
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