Medicaid/Claims Quality Analyst

NTT DATA ServicesMontgomery, AL
$81,400 - $170,700Remote

About The Position

NTT DATA is seeking a Quality Analyst to join their team in Montgomery, Alabama. This position can be remote with limited travel. The Quality Analyst will collaborate with State staff, acting as a trusted partner to support testing standardization, planning, and review throughout the full system life cycle of program projects. The QA will participate in the Development, Design, and Implementation (DDI) lifecycle for projects, ensuring compliance with testing standards and the quality of testing outputs. They will also advise the Senior QA and the State's Quality program members on testing execution. The Quality Analyst will support the NTT DATA project manager and the State Agency Program Manager for each project on testing-related activities.

Requirements

  • 3+ years of experience in IT testing and test case development
  • 5+ years of experience in Medicaid domain knowledge related to Claims processing and preferably claims data warehouse
  • 3+ years using testing tools and test tracing to requirements
  • Bachelor’s degree or equivalent work experience

Nice To Haves

  • UAT Testing experience with EDI, Healthcare data, or data warehousing
  • Experience facilitating meetings
  • Experience reviewing test deliverables and processes for quality and completeness
  • Experience in test case development, execution, defect identification, and reporting
  • Experience developing and reviewing implementation deliverables
  • Experience with data conversions, performance testing, parallel testing, security testing, and interface testing
  • Experience in working on projects with multiple vendors
  • Strong written and verbal communication skills

Responsibilities

  • In collaboration with the State’s quality organization, review program testing standards and strategy documentation for gaps and problems, bringing them to the attention of State leadership.
  • Provide advice and suggest updates to the above documentation.
  • Develop a strong understanding of business domain, requirements, and solution design by attending Development, Design, and Implementation (DDI) meetings and reviewing contractor artifacts that inform the test cases.
  • Be familiar with contractual requirements related to testing and support the State in enforcing those requirements.
  • Review project test plans and test scripts against requirements and design artifacts to identify testing coverage gaps and issues in test scripts pre-execution. Provide comments and recommendations to the contractor and the State.
  • Identify any significant issues or risks in the contractor’s testing execution.
  • Review testing results, including artifacts providing evidence of testing.
  • Work with the State Quality organization to support business users in their development of UAT test cases.
  • Support UAT testers in execution and analysis of UAT test results and associated defects.
  • Identify and report requirements with inadequate test coverage.
  • Review and comment on testing deliverables created by the contractor.
  • Monitor testing activity progress for each testing phase, actual versus planned testing progress as reported by the testing team (contractor or UAT testers).
  • Have a good understanding of multiple software development methodologies and ensure alignment with project goals.
  • Provide input to weekly and monthly reports of activities, risks, issues, observations, findings, and recommendations.
  • Support monthly project summaries for reporting to CMS.

Benefits

  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
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