Claims (Billing) Specialist

GT Independence•Baltimore, MD

About The Position

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters. Our Mission: To help people live a life of their choosing, regardless of age or ability. GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2026/2027—a distinction reserved for top employers committed to outstanding employee experiences. The Claims (Billing) Specialist maintains a core understanding of the company and of Operations. The Claims (Billing) Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure work is completed accurately and efficiently. The Claims (Billing) Specialist maintains knowledge, skills, and abilities that contribute to various accounting/administrative tasks involved in preparing billing data for agencies in which GT Independence holds a contract. As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants. Our claims team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose. We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth. Grow your career with us. Grow your impact with us. _______________________ What Culture & Belonging Means at GT: Bring Your Authentic Self To Work GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Requirements

2 years of experience relevant to the work performed
Experience with Microsoft Office products is necessary, specifically Microsoft Excel
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
Excellent written and oral communication skills
Ability to plan and organize daily work to meet strict deadlines
Strong attention to detail
Able to work with numbers and apply basic math skills to daily tasks
Strong ability to participate on a highly effective team

Nice To Haves

Associate degree preferred

Responsibilities

Preparation of billing data to be used in the billing of payers
Responsible for complying with contractual provisions with each agency regarding the submission of billing and encounter data, including the related monthly reports
Submit invoices to agencies
Applies payments
Collects on unpaid claims
Prepares advance reconciliations and applies payments to the general ledger
Enters information into computer databases for effective record keeping
Collaborates with other staff members to optimize delivery of services
Ensures all compliance standards are met for audit purposes
Maintains confidentiality of records relating to clients
Identifies opportunities to improve our processes
Upholds company values and mission
Other duties as assigned