Claims Billing Specialist

Root Center For Advanced RecoveryManchester, CT

About The Position

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you! Under the direction of the Billing Manager, this individual is responsible for producing biweekly claims; processing and balancing remittance advices (Explanations of Benefits) received with payments to update the accounts receivable sub-ledgers; printing reports; and filing billing and remittance records as required.

Requirements

  • An Associate’s degree in accounting or a related field
  • Two (2) years of experience in a billing or insurance position—preferably in a healthcare setting

Nice To Haves

  • A Bachelor’s degree is preferred.

Responsibilities

  • Processes claims; generates claims as either paper billings or electronic files.
  • Receives and sorts incoming payments with attention to accuracy.
  • Manages the status of accounts and balances and identifies inconsistencies.
  • Issues invoices, bills, and receipts.
  • Updates the account database with new accounts or missed payments.
  • Processes remittances received from payers so that open claims are updated as paid or denied under dollar control.
  • Balances remittances to ensure updated claim records equal payments received.
  • Ensures all clients remain informed of their outstanding debts and deadlines.
  • Provides assistance to clients and employees who need guidance on insurance deductibles, co-pays, or balances.
  • Prepares mailings for paper claims or transmits electronic claims.
  • Documents duplicate payments or other off-balance conditions.
  • Files office copies of claims.
  • Utilizes the billing system to produce reports for the accounting department on claims management, as requested by the Claims Billing Supervisor.
  • Adheres to Root Center for Advanced Recovery’s Corporate Compliance Code of Conduct, policies, and procedures, as well as state and federal laws and regulations regarding HIPAA, privacy, and security.

Benefits

  • Great work life balance with clinics closed on Sundays.
  • No current on-call responsibilities.
  • Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday!
  • 35 hour work week
  • Health Insurance
  • Dental Insurance
  • Voluntary Vision Insurance
  • Life Insurance and AD&D – 100% paid by Root Center for Advanced Recovery
  • Short-Term Disability – 100% paid by Root Center for Advanced Recovery
  • 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
  • $2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such cannot be provided in the organization internally.
  • Annual bonus eligible based on agency performance
  • Approved sites for NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
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