Claims Billing Administrative Assistant

Tyvan LLC

5d•Hybrid

About The Position

The Claims Billing Administrative Assistant will be responsible for contacting patients regarding outstanding balances, writing appeals for unpaid claims, ensuring payments are processed correctly, and managing patient demographic and insurance information. This role also involves assigning financial responsibility for delinquent accounts, filing and discharging medical liens, and maintaining communication with management regarding financial status and lien activities.

Requirements

High school graduate.
Demonstrated ability to type 45 WPM.
Detail oriented and organized, Excellent customer service skills, excellent verbal, and written skills.
Experience filing and discharging liens.
Ability to follow oral and written instructions.
Ability to prioritize and complete tasks in a timely manner.
Ability to be cross trained in other areas of the business office.
Experience using computers including email, word processing, and internet.
Expert with Excel

Nice To Haves

Knowledge of State Lien Laws a plus
Bilingual speaking and writing a plus

Responsibilities

Contacts patients with outstanding balances in attempt to collect via phone and mail daily.
Writes clear, concise appeals for unpaid claims when necessary.
Ensures payments are made according to fee schedule when applicable and posted to patient accounts properly.
Manually enters patient demographic and insurance information into software systems.
Assigns financial responsibility to patient with delinquent accounts daily.
Files and discharge Medical Liens monthly.
Follows and abides by state guidelines for lien filing.
Ensures all Liens are being tracked within a timely manner and documented in a master file.
Provides a copy of Liens to patient(s) via mail.
Communicates with management of all outstanding balances, lines filed, and liens discharged monthly.
Performs other tasks as assigned by the Billing Manager.