Claims Auto Adjuster

AAA • Coppell, TX

1d

About The Position

This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy while handling material damage, property damage, and/or liability claims written by the Interinsurance Exchange. The role operates in compliance with regulatory and statutory requirements and focuses on liability investigation, coverage evaluation, and resolution and negotiation of lower-complexity claims, following company technical and customer service best practices. Under moderate supervision, the adjuster works within defined limits and authority to resolve claims using established procedures.

Requirements

• No prior claims experience required.
• Knowledge of Microsoft Office and general computer software.
• Organization and planning skills.
• Oral and written communication skills.
• Interpersonal skills.
• Property and Casualty Insurance License valid in the selling state, issued by the state.
• May be required to obtain an Adjuster license, as applicable under state law, within 60 days.

Nice To Haves

• Bachelor’s degree or equivalent combination of education and experience preferred.

Responsibilities

• Communicate with insureds, claimants, and other individuals, verbally and in writing, to explain benefits, coverage, fault, and the claims process in compliance with regulatory and statutory requirements.
• Investigate liability and damages, distinguish allegations from facts, and identify and obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate claims within settlement authority to resolve first- and third-party claims in multiple markets.
• Review estimates and analyze material damage, liability, and claims using claims technology and tools.
• Coordinate with internal and external departments as required.
• Respond promptly to customer needs and inquiries.

Benefits

• Health coverage for medical, dental, and vision.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and paid time off for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed