Claims Assistant
Sedgwick•Downers Grove, IL
•$18 - $25
About The Position
The Claims Assistant provides support to claims staff and performs other office tasks depending on the client program. The role enters and maintains claim information, processes payments and correspondence, and supports communications and administrative work. Duties may include setting up medical appointments, providing customer service, preparing computer reports, and completing other assigned projects. The position also supports the organization’s quality programs.
Requirements
- High school diploma or GED.
- Six months of clerical or customer service experience, or an equivalent combination of education and experience.
- Excellent oral and written communication skills.
- PC literacy, including Microsoft Office products.
- Strong organizational skills.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.
Responsibilities
- Set up and enter new claims into the claims management system.
- Input and review notes and diaries in the claims management system as instructed.
- Process payments.
- Process mail and handle filing, faxing, and photocopying.
- Review, prepare, create, and/or send letters, reports, and forms.
- Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
- Complete other assigned activities and projects, including preparing and distributing computer reports.
- Perform other duties as assigned.
- Support the organization’s quality program(s).
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Paid time off
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending account or health savings account
- Additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
