Claims Assistant

Palomar•Mandeville, LA

1d•$28 - $30•Onsite

About The Position

Palomar is hiring a Surety Claims Assistant to provide clerical and administrative support to its claims department. This is a full-time, in-office position in Mandeville, Louisiana. The role supports claims personnel by managing claim files and records, preparing correspondence and documentation, handling calls and mail, assisting with claim payments, scheduling activities, and performing data entry and other administrative duties. The ideal candidate is organized, detail-oriented, communicative, and able to work independently, prioritize multiple tasks, and meet deadlines in a fast-paced environment. The position requires confidentiality and sound judgment. Palomar describes its culture as collaborative, inclusive, agile, transparent, and committed to integrity and innovation. The listed pay range is $28–$30 per hour, with bonus potential and participation in the company’s long-term incentive program. Final offers may vary based on experience and qualifications.

Requirements

High school diploma or equivalent.
At least three years of administrative, legal assistant, claims assistant, or general office experience.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Strong attention to detail and accuracy.
Excellent organizational, written, and verbal communication skills.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Ability to maintain confidentiality and exercise sound judgment.
Ability to work full-time from the company’s Mandeville, Louisiana office.

Nice To Haves

Bachelor’s degree, paralegal certificate, or related education.
Experience in insurance, surety, legal, or claims-related environments.
Experience reviewing and organizing legal, contract, or financial documents.
Familiarity with claims management software and electronic file management systems.

Responsibilities

Open, organize, and maintain surety claim files and related records.
Prepare, process, and manage claims correspondence and other documentation.
Answer telephone calls and emails, including responding to initial claim notices and inquiries.
Process, distribute, and track incoming and outgoing department mail.
Assist with processing claim payments and preparing and mailing claim checks.
Maintain electronic and physical claim records in accordance with company procedures.
Schedule meetings, conference calls, and other administrative activities for claims personnel.
Assist with data entry and reporting as needed.
Perform other administrative and clerical duties as assigned.