Claims Assistant SSL

Reliance Matrix•Canandaigua, NY

13d•$18 - $22•Hybrid

About The Position

The Claims Assistant is an administrative support position within the Standard Security claims department. This role involves accurately filing claimant information, inputting claims data, managing mail and electronic communications, and maintaining adherence to department standards and confidentiality requirements, including HIPAA. Duties may change over time.

Requirements

High School Diploma, or equivalent, required.
Ability to handle confidential information with the utmost judgment and discretion.
Type at least 40-wpm.
Demonstrate prioritization and organization skills.
Ability to communicate clearly and succinctly verbally and in writing.
Must be able to work in a team oriented environment.
Spanish language skills are a plus.

Nice To Haves

Spanish language skills are a plus.

Responsibilities

Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed.
Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed.
Open and distribute incoming mail.
Supporting multiple incoming faxes.
Supporting multiple incoming /outgoing emails with oversight and manager interaction when needed.
Maintaining adherence to all department standards (policies, procedures, schedules, and assignments).
Responsible and accountable for maintaining and protecting personal health information.
Must maintain a high level of confidentiality and abide by HIPAA rules and regulations.

Benefits

An annual performance bonus for all team members
Generous 401(k) company match that is immediately vested
A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.
For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
Multiple options for dental and vision coverage
Company provided Life & Disability Insurance to ensure financial protection when you need it most
Family friendly benefits including Paid Parental Leave & Adoption Assistance
Hybrid work arrangements for eligible roles
Tuition Reimbursement and Continuing Professional Education
Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.
Volunteer days, community partnerships, and Employee Assistance Program
Ability to connect with colleagues around the country through our Employee Resource Group program