Claims Assistant - Bartlesville, OK ON-SITE

SedgwickBartlesville, OK
Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Ready to make an impact? Join us at our vibrant Centers of Excellence! Why you’ll love being part of our team: Join a respected, rapidly growing insurance organization Make a real difference by guiding people through life’s most important moments Build your expertise in insurance operations and customer service Thrive in a supportive, team-focused environment with clear paths for growth and advancement If you’re ready to bring empathy, efficiency, and expertise to every interaction, we can’t wait to welcome you aboard!

Requirements

  • High school diploma or GED required.
  • Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Credit security clearance, confirmed via a background credit check, is required for this position.

Responsibilities

  • Sets up and enters new claims into claims management system.
  • Inputs and reviews notes/diaries in claims management system as instructed.
  • Processes payments.
  • Processes mail; handles filing, faxing and photocopying.
  • Reviews, prepares, creates, and/or sends letters, reports, and forms.
  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
  • Other activities/projects as assigned including the preparation and distribution of computer reports.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
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